FREE EXPRESS DELIVERY (7 DAYS A WEEK, INCLUDING SUNDAY) 

Express delivery is available on all items, everything that is immediately available and ordered by 9pm (Monday to Sunday) will be delivered the following day.* 

We’ll send your order as a priority so you receive it the next day. Orders received by 9pm (Monday to Sunday) may be delivered the following day*, but this cannot be guaranteed.

We always aim to deliver in-stock items next day, however during exceptional periods such as Black Friday or Christmas, there may be a delay of a day or so, particularly if your order is placed later in the evening. This also applies to bank Holidays including Christmas and Easter due to the operating patterns of our partners.

* Next day delivery is only for Cyprus. For worldwide shipping, the delivery time depends on the location.

STANDARD RETURNS POLICY

Non-Faulty Items

  • Cancellation Rights: If you change your mind about a purchase you have made through our website, you have the right to cancel the purchase at any time up to 7 days from the day after the item was delivered to you. If the item is unused, in its original packaging when returned to us and accompanied by a valid proof of purchase, we will offer a full refund of the purchase price. The costs of any non-standard delivery charges will not be refunded and you will have to pay the costs of returning the item to us. We are also happy to exchange your item within 7 days from the date of dispatch. If you choose to exchange your item outside of the 7 day refund period, a refund will not be offered for the exchanged item unless the product is faulty. 
  • Our promise to replace the item or refund your money does not apply if the returned item has faults or damage caused by accident, neglect or misuse whilst in your possession or during the return to us. 
  • Please Note: When processing your return we may need to speak with you before we are able to complete the process. If we are unable to make contact with you within 14 days of receiving your item(s), we will return it to the delivery address linked to the order. 
  • It can take up to 14 days for us to process your return.

Faulty Items

You have statutory rights in relation to any goods you purchase from us that are either not of satisfactory quality or fit for purpose or as described at the time of purchase through our website. 

  • Within 7 days of purchase/delivery you have the right to a refund.
  • After the 30 day period, but within six months of delivery/purchase you are entitled to a repair or replacement. Where repair or replacement is not possible, or the repair or replacement does not resolve the fault, you are entitled to a refund. 
  • After six months of delivery/purchase, similar rights exist, but only if you can prove that the fault was present at the point of delivery/purchase. In addition, if repair or replacement does not resolve the fault, we may make a deduction from any refund for fair use you have made of the item.